Our on-site security officers form the first line of defense when an alarm is triggered on the premises. Highly trained in emergency protocols, they are ready to swiftly respond to alarms from fire detection systems, burglar alarms, equipment failure alerts, and more.
At the first sign of an alarm, the on-site security officer is immediately notified through our advanced monitoring software integrated with the property's alarm systems. Following established response procedures, they quickly make their way to the source of the alarm to assess and address the situation.
Our security officers are trained to determine if the alarm signals a real emergency or if it is a false trigger. If the threat is real, they will alert relevant authorities and emergency services while contained the incident as per their training. If there is no actual hazard, they appropriately document the event after resetting the alarms.
With active surveillance from our on-site security personnel, any alarm triggers on the premises get assessed and handled within minutes. Their prompt response helps prevent minor issues from escalating into major incidents, minimizing disruptions to daily operations.
Our clients receive detailed reports on all alarms and response measures taken by our security officers during their assigned shifts. This ensures full transparency and accountability while highlighting areas for security improvements.
24/7 monitoring of alarm systems including fire, burglary, equipment failure etc.
Immediate on-site assessment and response by trained security personnel when an alarm is triggered
Determining threats vs false alarms and containing confirmed hazards per emergency protocols
Alerting relevant authorities, emergency services if incident warrants outside intervention
Implementing appropriate emergency procedures like evacuation, restricting area access etc.
Resetting alarms, documenting causes including recommendations for alarm error resolution
Deterring theft, violence, property damage through visible security guard presence
Providing detailed reports on all alarm events and response measures for transparency
Rapid, accountable on-site reaction to alarms help protect people, critical assets and operations
